Yes, it's legal to purchase cigars online in the United States, but you must be at least 21 years old, and retailers must verify your age. Federal regulations allow shipments, but some states have additional restrictions on quantities or shipping methods. Always check your state's laws for compliance.

Online cigar retailers use third-party services like Veratad Technologies to verify your age and identity. This involves checking public records and sometimes answering multiple-choice questions based on historical facts about you (non-credit related). The process ensures privacy with 256-bit encryption and doesn't store your data.

Currently, we only ship within the United States. That may change in the future. We have this policy because International orders are subject to much higher shipping costs, import taxes, and fees.

It depends on the order type (size, weight, contents, etc.) and location it will be shipped to.

Standard economy shipping is often around $9.99 via UPS or USPS, with delivery in 2-7 business days. Faster options like 2 day t are available but cost more. Orders placed after business hours or on weekends ship the next business day. Free shipping promotions may apply on orders over a certain amount, but they can't always be combined with other discounts.

No, selling Cuban cigars in the US is illegal due to trade embargoes. We offer excellent non-Cuban alternatives from the Dominican Republic, Nicaragua, or Honduras and the US that match or exceed quality at lower prices.

Yes, in most states, retailers collect sales tax where required (e.g., 6-7% in states like Florida or Texas). Exemptions apply in places like Alaska, Delaware, Montana, New Hampshire, and Oregon. Tobacco excise taxes may also apply locally.

This can happen due to holds from PayPal or your credit card processor/bank for verification. Contact customer service—they'll resolve it quickly, possibly by reaching out for more details via email or phone.

For those brand new to cigars or those who have never had the joy of a cigar between their teeth, you are on the verge of an amazing adventure. There is a whole world to explore.

For newcomers, start with mild options like those with Connecticut Shade wrappers for smooth flavors. You may also find infused cigars as a flavor packed way to begin. Popular brands include Macanudo, Arturo Fuente, and Baccarat—affordable and flavorful without overwhelming strength. We offer sampler packs or 5-packs for variety get a chance to smoke several different makers, styles, and flavors.

Should you decide to cancel your order before it ships, we will assess a 15% restocking fee when refunding your order and 85% off your charges will be refunded.

Damaged/Missing Items from Order – For any Items that are missing or damaged when your order arrives, please provide a copy of the invoice/packing slip included with the order and retain all items (including all packaging) and send copies/pics to info@smokeandleaf.com to claim a refund, replacement or return request

All merchandise shipped from the SL warehouse leaves in perfect condition. If, however, your order is not in excellent condition when you receive it, we do want to make it right. We will ship replacements and allow the return of items based on the below conditions

* Inspect the items in your order, and notify us within 5 days if anything appears to be wrong with your order. We cannot guarantee the quality of products more than 5 days after they are received. ‘Notify us within 5 days’ includes any form of recorded contact (i.e. a voicemail on our customer service phone line, or an email to our customer service email address), in the event that you can’t get a hold of someone right away
* Contact us through the ‘Contact us’ page with the subject line, ‘return request’
* In response, you will obtain a Return Authorization Number from us.
* Return shipping will be paid by the customer.
* For all orders, a 25% restocking fee will be maintained, and 75% of the order total will be refunded.
* Once the returned order has been received, your refund will be processed. This can take 3-5 business days depending on your bank.

We are not responsible for merchandise returned without an Authorization Number. Any package returned without an Authorization Number will be refused. All authorized returns must be received within ten (10) business days after authorization issuance.

Credit for any returned item which is a part of a “combination sale” shall not exceed the purchase price of the lesser value item. Minor imperfections in some accessory products do not constitute a cause for return.

When the original order included a free item, a return can not be made without returning the free item as well. If the free item was not returned, its regular price shall be deducted from the credit. When the original order included free shipping, the cost of ground shipping will be deducted from the credit for any returned item.

Customers who return complete orders for refund will be charged according to the shipping method selected for that shipment even if SL covered the cost of shipping that order. For example, a customer who refused (or returned for some other reason the entire package) an overnight order, will not receive full refund. The amount of overnight shipping that order will be deducted from the refund, and the refunded amount will include only the balance.

We do not accept items returned outside their original box** and we will not accept cut or partially smoked cigars. All returned items must still be in condition to be sent back to the manufacturer. We reserve the right to refuse or prorate credit for any returned item received in inadequate condition.

We are not responsible for seizure of order items by international customs. To receive a refund on returned orders, all items included with the order must be returned. We cannot refund orders that are returned by international customs with an empty box.

We reserve the right to replace damaged products for international customers OR issue a refund for damaged products for international customers.

Should you decide to cancel your order before it ships, we will assess a 15% restocking fee when refunding your order and 85% off your charges will be refunded.

Damaged/Missing Items from Order – For any Items that are missing or damaged when your order arrives, please provide a copy of the invoice/packing slip included with the order and retain all items (including all packaging) and send copies/pics to info@smokeandleaf.com to claim a refund, replacement or return request

All merchandise shipped from the SL warehouse leaves in perfect condition. If, however, your order is not in excellent condition when you receive it, we do want to make it right. We will ship replacements and allow the return of items based on the below conditions

* Inspect the items in your order, and notify us within 5 days if anything appears to be wrong with your order. We cannot guarantee the quality of products more than 5 days after they are received. ‘Notify us within 5 days’ includes any form of recorded contact (i.e. a voicemail on our customer service phone line, or an email to our customer service email address), in the event that you can’t get a hold of someone right away
* Contact us through the ‘Contact us’ page with the subject line, ‘return request’
* In response, you will obtain a Return Authorization Number from us.
* Return shipping will be paid by the customer.
* For all orders, a 25% restocking fee will be maintained, and 75% of the order total will be refunded.
* Once the returned order has been received, your refund will be processed. This can take 3-5 business days depending on your bank.

If you receive the wrong item, DO NOT OPEN any of product packaging. Contact our customer service department with photo evidence of of the item you received is different from the order on your invoice and. You will receive return instructions. Once the item has been returned, a replacement will be sent to you.

The first pillar of cigar storage is stability. Consistency is the key when it comes to cigar storage. Rapid changes to the environment where cigars are stored are not ideal for the logevity of your cigars. You have to ease them into it. You don't want cigars in shock. Shocked cigars don't smoke as well.

The second pillar is light. Generally, the sun breaks down everything that it touches, over time. Cigars are no different. You want to keep your cigars out to direct sunlight as much as possible.

The cornerstone of cigar storage is maintaining consistent temperature and relative humidity (RH).

The widely recommended "70/70 rule" targets 70°F (21°C) and 70% RH, mimicking a tropical environment where tobacco thrives. However, slight variations work depending on your cigars and your personal preferences.

Temperature:

The ideal temperature range for cigar storage is 62–72°F (17–22°C). Keep in mind that Above 72°F risks hatching tobacco beetle eggs, leading to infestation. Below 62°F makes it harder to sustain humidity in dry climates.


Humidity:
The ideal Relative Humidity (RH) is 65–72%. Keep in mind that 68–72% is required for most cigars to achieve 12–14% moisture content for even burning. Adjust lower (65–68%) for warmer temps or specific leaves like Nicaraguan (62–65% for thinner leaves). Higher (69–70%) suits Dominican or Connecticut-wrapped cigars to retain oils.

The native environment where you are storing your cigars makes a huge difference. For example, If you live in a desert climate you will need to be more aggressive in maintianing your humidity because the native environment is naturally very dry, this will tend to drain your cigars of the their vital moisture. On the flip side, if you live in a tropical, humid environment, you will need to do far less to keep your cigars in ideal smoking condition.